Fans warned to buy official amid huge demand for Rugby World Cup tickets

Following spectacular opening week, there have been reported cases of fans having purchased tickets through unofficial sources being denied stadium access on match day.
  • With huge demand, fans warned to purchase Rugby World Cup 2019 tickets via official sources only
  • Fans can check whether their intended source is official at rugbyworldcup.com/buy-official
  • Limited quantities of Rugby World Cup 2019 tickets are available at rugbyworldcup.com/tickets.
  • Fans with tickets purchased through unofficial sources risk being denied stadium entry

Following a spectacular opening week, Rugby World Cup 2019 is proving to be the must-have sporting ticket for 2019. The tournament has captured the imagination of rugby fans around the world, while millions of Japanese fans are getting caught up in Rugby World Cup mania.

With such huge interest in the tournament, and only limited tickets available, demand for tickets continues to increase. Unfortunately, there have been a number of reported cases of fans having purchased tickets through unofficial sources being denied stadium access on match day.

While the numbers are relatively small, incidences are likely to increase with remaining pool matches set to determine which teams go through to the knock-out stages and the inevitable increase in demand for tickets to the quarter-finals, semi-finals, bronze final and final.

To ensure the once-in-a-lifetime experience of attending a Rugby World Cup match in Japan isn’t ruined by being refused venue entry, fans are reminded to purchase tickets exclusively through official Rugby World Cup 2019 sources and to use the official ticketing resale service located at www.tickets.rugbyworldcup.com.

With tickets also available through the Official Supporter Tours and Hospitality, fans can check the validity of an intended match ticket source via www.rugbyworldcup.com/buy-official.

Japan Rugby World Cup 2019 Organising Committee CEO Akira Shimazu said: “With such incredible demand for tickets, people may be tempted to buy through unofficial sources. I can’t stress strongly enough that it’s just not worth the risk. It would be absolutely heartbreaking for any fan to be denied stadium entry due to an issue with tickets purchased through unofficial sources.”

Must-see global event

World Rugby Chairman Sir Bill Beaumont added: “Rugby World Cup is the must-see global event of 2019 and it is our priority to ensure that the experience of fans is memorable for all the right reasons. It is therefore important that all fans planning to attend the tournament are informed that they face being refused entry unless they purchase their tickets from official sources." 

Limited quantities of Rugby World Cup 2019 tickets are available at www.rugbyworldcup.com/tickets. These include the last remaining tickets for a selection of matches, as well as all tickets offered for official resale by fans no longer able to use their tickets. Resale tickets are available for sale until two days prior to match kick-off.

Another option for fans looking to secure specific match tickets is through the Rugby World Cup 2019 Official Supporter Tour and Hospitality programmes. Ticket-inclusive travel packages provided through RWC 2019 official travel agents are proving extremely popular, with tickets for some of the most popular matches still available. The prestigious Webb Ellis Suite and private hospitality suites are already sold out, however some great match day hospitality options are still available. Further details can be found via www.rugbyworldcup.com/supportertours and www.rugbyworldcup.com/hospitality.

With tickets distributed as individual printed tickets, stadium or team pack bundles or self-print e-tickets, fans are advised to check the information on their tickets and ensure they are ready for entry into the stadium. Holders of self-print e-tickets are strongly advised to print their tickets well in advance of arriving at their match venue as access to mobile networks and Wi-Fi in and around stadia on matchday cannot be guaranteed.

Fans should also keep up to date with all the latest Rugby World Cup 2019 information, including the location of the Fanzones and official merchandise stores via the multi-lingual official App, Twitter and website, including the @Japan2019_ENG fan information Twitter handle for all the latest travel, weather and venue information.