- Fans warned to purchase Rugby World Cup tickets via official sources only amid huge demand for knockout matches. Fans can check whether their intended source is official at rugbyworldcup.com/buy-official
- Fans who want to sell tickets bought through the official ticketing website for the knockout stage should use the official resale service at rugbyworldcup.com which provides a safe and convenient platform to sell unwanted tickets on to genuine fans
- Limited new ticket inventory for knockout matches is available on the official ticketing site at rugbyworldcup.com following optimisation of stadia configurations and ticket handbacks from commercial partners and participating unions
- Fans with tickets purchased through unofficial sources risk being denied stadium entry
Following a spectacular pool stage, Rugby World Cup 2019 is proving to be the must have sporting ticket for 2019. The tournament has captured the imagination of rugby fans around the world, while millions of Japanese fans are caught up in Rugby World Cup mania.
With the knockout phase upon us, there is huge demand for tickets but with such demand comes inevitable incidents related to ticket scams, touts selling fake tickets and third-party websites selling tickets unofficially. Cases have been reported at several Rugby World Cup 2019 matches, with fans having purchased tickets through unofficial sources being denied stadium access.
While the numbers are relatively small compared to the tens of thousands of fans who have enjoyed matches without issue, incidences are likely to increase as demand for tickets for the quarter-finals, semi-finals, bronze final and final reaches fever-pitch.
To ensure the once-in-a-lifetime experience of attending a Rugby World Cup match in Japan isn’t ruined by being refused venue entry, fans are reminded to purchase tickets exclusively through official Rugby World Cup 2019 sources (check if a source is official at www.rugbyworldcup.com/buy-official) and to use the official ticketing resale service at www.tickets.rugbyworldcup.com.
With the optimisation of stadia configurations, handbacks from commercial partners and participating unions and tickets offered for official resale, limited new ticket inventory is being added to the official Rugby World Cup 2019 ticketing site at www.rugbyworldcup.com/tickets. Resale tickets are available for sale until two days prior to match kick-off.
Japan Rugby World Cup 2019 Organising Committee CEO Akira Shimazu said: “With such incredible demand for tickets, people may be tempted to buy through unofficial sources. I can’t stress strongly enough that it’s just not worth the risk. It would be absolutely heart breaking for any fan to be denied stadium entry due to an issue with tickets purchased through unofficial sources.”
World Rugby Chairman Sir Bill Beaumont added: “Rugby World Cup is the must-see global event of 2019 and it is our priority to ensure that the experience of fans is memorable for all the right reasons. It is therefore important that all fans planning to attend the tournament are informed that they face being refused entry unless they purchase their tickets from official sources."
Another option for fans looking to secure specific match tickets is through the Rugby World Cup 2019 Official Supporter Tour and Hospitality programmes. Ticket-inclusive travel packages provided through RWC 2019 official travel agents are proving extremely popular, with tickets for some of the most popular matches still available. The prestigious Webb Ellis Suite and private hospitality suites are already sold out, however some great match day hospitality options are still available. Further details can be found via www.rugbyworldcup.com/supportertours and www.rugbyworldcup.com/hospitality.
With tickets distributed as individual printed tickets, stadium or team pack bundles or self-print e-tickets, fans are advised to check the information on their tickets and ensure they are ready for entry into the stadium. Holders of self-print e-tickets are strongly advised to print their tickets well in advance of arriving at their match venue as access to mobile networks and Wi-Fi in and around stadia on matchday cannot be guaranteed.
Fans should also keep up to date with all the latest Rugby World Cup 2019 information, including the location of the Fanzones and official merchandise stores via the multi-lingual official App, Twitter and website, including the @Japan2019_ENG fan information Twitter handle for all the latest travel, weather and venue information.