World Rugby warns fans to buy official

As demand for final tickets hits record high, fans are urged not to risk buying from unofficial sources as they may be refused entry.

TOKYO, 30 Oct - With record demand for final tickets, World Rugby and the Japan Rugby 2019 Organising Committee are urging fans to buy from official sources only to avoid the risk of not gaining entry.

During the tournament, hundreds of fans have unfortunately been denied entry as they have bought tickets unofficially online, via touts or through other unofficial sources. Viagogo and StubHub are not official retailers and fans who have purchased via these sources, amongst others, have been left disappointed and unable to watch matches. Our message to fans is not to risk it.

A limited number of tickets will go on sale from Wednesday afternoon (Japan time) for England versus South Africa at International Stadium Yokohama as a result of hand-backs and venue configuration. Fans are advised to keep checking the official website at for availability.

Fans wishing to sell tickets are advised to use the official resale website, which will close 48 hours ahead of each match kicking off. Throughout a very special tournament, the organisers have sought to protect fans by providing an official resale service where fans who no longer want their tickets or cannot attend matches can sell their tickets to genuine fans at face value in a safe environment.

World Rugby Chairman Sir Bill Beaumont said: “We are experiencing unprecedented excitement and anticipation ahead of the Rugby World Cup 2019 final.

“With huge demand there is always risk of fans being caught out and not gaining entry into the stadia when buying tickets from unofficial retailers or sources. Therefore our message is always buy official to guarantee your seat in the stadium.”