Rugby World Cup Limited ("RWC") has created this privacy statement to demonstrate our firm commitment to privacy. The following is a full description of our information collection and dissemination practices for www.rugbyworldcup.com ("the site").
RWC is the organisation responsible for the collection and processing of personal information collected through or in relation to the site, except for information collected through forms on the site which are displayed in the Japanese language – the organisation responsible for the collection and processing of that personal information is the Rugby World Cup 2019 Organising Committee ("Japan Rugby 2019").
RWC has its principal place of business at World Rugby House, 8-10 Pembroke Street Lower, Dublin 2, Ireland.
Japan Rugby 2019 is the organisation responsible for planning and implementing the Rugby World Cup 2019 Tournament to be held in Japan in 2019. It has its principal place of business at 4-1, Kasumigaokamachi, Shinjuku-ku, Tokyo, 160-0013, Japan.
In this privacy statement, when we refer to "we", "us" or "our", we are referring to RWC and/or Japan Rugby 2019, depending on which of us has the relevant personal information.
We fully respect your right to privacy, and any personal information which you volunteer to either of us will be treated with the highest standards of security and confidentiality in accordance with the terms of the applicable data protection and privacy laws (RWC is subject to Irish / EU law and Japan Rugby 2019 to Japanese law).
This privacy statement sets out an explanation of what personal data we collect from you when you use the sites, how and why we collect and use that data, who your information is shared with and a description of your rights with respect to your information. Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it.
Please note that this privacy statement does not apply to the ticketing website for Rugby World Cup 2019 (tickets.rugbyworldcup.com), which is administered by Japan Rugby 2019 and is subject to a separate privacy statement.
What information do we collect?
In general, you can visit the site without providing personal information but we may still collect aggregated and anonymised statistical data (as described below). However, there may be times when we will request personal information in order that you may participate in the site's activities or features.
Information is typically requested when you wish to take part in certain activities available on the site, or otherwise to facilitate access to and/or use of certain parts of the site (such as when you contact us, request particular information, or subscribe to our newsletter services, or enter a competition and/or subscribe for or make use of other services (for example, subscription services) available on the site. If you contact us, we may keep a record of that correspondence.
In addition, in order to access some services or parts of the site or to access and/or take advantage of certain services available on the site (e.g. to receive newsletters or receive information about volunteering and/or tickets or to access personalised content or localised content based on your geographical location), you may be asked to register, or sign in with an e-mail address and to choose a password.
Where we request you to provide information in the above circumstances, the personal information we collect includes the following: name, involvement in Rugby, age, country of residence, country supported, nationality, gender, your geographical location and/or your confirmation that you have read and agree with the Terms and Conditions applicable to the site. Where you register with the site, your chosen password and other information (including e-mail address and the details of which you have indicated are your interests for the purposes of receiving future information) are collected, retained and used to create a unique logon for you to access the services or a particular part of the site.
We also collect and publish statistics and photos regarding past and future international rugby matches and tournaments on the site. We do this on the basis of our legitimate interests in maintaining comprehensive records of international rugby matches and to make these records available to the public. These statistics and photos may contain personal data relating to you to the extent that you participated, or were present at, relevant matches and tournaments.
We may collect information about your interaction with the site and the services on the site. This may include information about your computer and, where available, your IP address operating system and browser type. We may perform statistical analysis of user behaviour and characteristics in order to measure interest in and use of the various areas of the site and to ascertain the number of users that have visited particular web pages. (“statistical data”). This is done on an aggregated and anonymous basis. In performing statistical analysis, parts of the sites use Google Analytics (a web analytics service provided by Google, Inc.) to capture and analyze sites statistics. For more information on Google Analytics please see www.google.com/analytics/learn/privacy.html. RWC will provide only aggregated data from these analyses to third parties and this statistical information does not identify any individual.
How we use your information
We collect and use your information in order to give you a better service and to provide you with information you request, and (subject to the preferences that you express through the site) other information that may be of interest to you, including information about RWC, Japan Rugby 2019, the Rugby World Cup tournament, its governing structure, schedule, venue schedule, venues, host cities, ticket sales, teams and participants, partner activations and other events and activities, and the Game of Rugby Union. Your information is also used to fulfil your requests for certain information and/or services from us or our associated organisations (e.g. subscription to our newsletters, to participate in polls, and/or to set language preferences), to participate in certain activities (e.g. to facilitate access to and/or use of parts of the site content,) and/or to make the site more useful to you (e.g. where you express interest in volunteering and/or tickets for the Rugby World Cup tournaments and/or events and for us to provide you with relevant information). Your personal information may be used to contact you when necessary.
The legal basis on which we process this information is our legitimate interests in providing information about RWC, Japan Rugby 2019, the Rugby World Cup tournament, its governing structure, schedule, venues, host cities, ticket sales, teams and participants, partner activations and other events and activities, the Game of Rugby Union and enabling you to obtain additional information or participate in optional activities that are of interest to you.
We will, however, delete your information from our records if you ask us to do so (see How to contact us).
We use statistical data collected from your use of the site to make ongoing improvements to the structure and content of the site, to give you a better service, and to provide you with information you request.
How your information might be shared
We may share your personal information with companies, organisations or individuals in one or more of the following situations:
- RWC may share your personal information with Japan Rugby 2019 (and vice versa) where you have requested that we do so and/or where it is necessary in order to provide you with information that you have requested (e.g. in relation to tickets for Rugby World Cup 2019);
- Certain associated organisations, where you have consented to us doing so. The associated organisations to which, with your permission (in both cases), we will release your personal information are limited to:
- World Rugby (including its associated companies), and the Member Unions thereof (including the Japan Rugby Football Union), organisations associated with us (subcontractors) and the organising committees of future World Rugby tournaments; and
- our worldwide partners, tournament sponsors and official suppliers.
- We may need to provide third party service providers with access to your information to enable us to obtain maintenance, administrative or technical support for the site and, where you have consented to us communicating with you or have requested us to communicate with you, to assist us in preparing our communications to you. This includes the companies designated by Japan Rugby 2019 as its ticket sales company, companies that issue email magazines and other companies as necessary to administer this site and plan, promote, advertise and implement Rugby World Cup 2019. These service providers are not authorised by us to use or disclose personal data except as necessary to perform services on our behalf or comply with legal requirements;
- We may also share your personal information with third parties:
- when required by law or in response to legal process;
- in response to a request from law enforcement relating to a criminal investigation;
- to protect our rights, privacy, safety or property, or that of the public;
- to analyse our data, conduct mobile analytics services or to maintain and improve our services (subject to confidentiality agreements as appropriate);
- to permit us to pursue available remedies or limit damage that we may sustain;
- if the rights or safety of another individual might be violated or in threat; and
- where you otherwise consent to us doing so.
Will your information be transferred abroad?
Japan Rugby 2019 is in Japan, which (of course) is outside the European Union, and we may both use service providers outside the European Union. Some of the other persons to whom we may provide your information, as described above, may also be outside the European Union. Countries outside the European Union may not provide a level of legal protection for your information as strong as the level of protection provided in Ireland or your home country. Where RWC transfers your personal information collected through the site to a country outside the European Union (including to Japan Rugby 2019) it will put in place a data transfer agreement with the overseas recipient of the information, protecting the information, in the appropriate standard form approved for this purpose by the European Commission (please contact us (see How to contact us) if you would like to see a copy of any of these agreements). The only exceptions are where RWC transfers information to member states of the European Economic Area or to countries outside the European Union which have been determined to provide an adequate level of protection by the European Commission, or where the transfer is legally justified on another basis.
How long do we keep your information?
Any personal information collected is retained only for as long as it is required, given the reason why we hold it. For example, RWC will delete personal information if it has not communicated with you for a year, or if it has held your information for a year and you have not subscribed to any particular communications or services, or earlier if you ask RWC to delete your personal information.
UNSUBSCRIBING FROM SITE/SERVICES
You have the right to prevent marketing information being sent direct to you. If you prefer not to receive information from us, or from other organisations to which we may disclose your personal information, let us know by exercising the marketing preferences offered when we collect your details or contacting us (see (How to contact us)).
If you have subscribed to any services on the site requiring registration (for example, to receive communications from RWC) and you no longer wish to be subscribed to those services:
- depending on the services you have subscribed to, you may have the ability to unsubscribe your personal information online (for example by clicking “unsubscribe” button or link on the site or within any communication received by you). In order to prevent your personal information from being viewed by others, you will be required to sign and/or log in with your credentials (for example, e-mail address and password);
- you can request to unsubscribe your personal information by e-mail to the e-mail address email@example.com with “unsubscribe” in the Subject line. Any requests should include enough information to enable us to satisfy ourselves as to your identity and to determine the services from which you wish to unsubscribe.
By unsubscribing from any services requiring registration on this site, your subscription status will be set to inactive and you will not receive any further communication. If you wish to have your personal information removed, please refer to the procedures outlined below (i.e. under the heading “Your rights to access, correct, modify and/or remove your personal information”).
Children under 16
We understand that extra considerations must be taken when processing the personal data of children under 16, and have taken this into account in drafting this privacy notice, and in concluding that our legitimate interests can be relied on as the legal basis for our processing of children’s registration data in connection with the site. If you are under 16, you must obtain the approval of a parent or guardian before you choose to receive any services or communications from us in connection with the site.
The security of the information you provide is very important to us and we try to provide secure transmission of your information.
While we strive to protect your personal information, we cannot guarantee the security of any data transmission over the Internet. Once we receive your information, we take technical and organisational security measures that we believe are reasonably appropriate to protect it from loss, misuse, unauthorised access, disclosure, alteration and destruction to ensure the data's integrity. We use a combination of technological, physical, administrative and organisational controls as well as non-disclosure or confidentiality agreements as we deem appropriate to protect your information.
We urge you to take precautions to protect your personal information when you are on the Internet. Keep any passwords safe and make sure you use a secure browser. In addition, you should take reasonable precautions when using a computer that is not your own or in a public setting.
Your rights to access, correct, modify and/or remove your personal information
You can access and review your preferences as regards the information and services you would like to receive from RWC by reviewing your profile once you have clicked on the “Update” link within any communication which you receive from RWC. You will then be able to update and correct some of your personal information by editing the information that appears on your profile.
In addition, you also have the following rights under applicable law, although your ability to exercise these rights may be subject to certain conditions:
- the right to receive a copy of and/or access, correct, and/or modify the personal data that we hold about you, together with other information about our processing of that personal data;
- the right to request that any inaccurate data that is held about you is corrected, or if we have incomplete information you may request that we update the information such that it is complete;
- the right, in certain circumstances, to request that we erase your personal data; and
- the right, in certain circumstances, to request that we no longer process your personal data for particular purposes, or object to our use of your personal data or the way in which we process it.
Please note that if you request the erasure of your information or object to our processing your information, we may not be able to reflect your preferences the next time you visit the site.
In order to exercise any of these rights, please write to us using the contact details specified below. To enable us to address your request, we may need to request further information from you so we can satisfy ourselves as to your identity.
How to contact us
If you have any queries in relation to this privacy statement, or if you would like to contact RWC in relation to your rights, please write to us at firstname.lastname@example.org or World Rugby House, 8 – 10 Lower Pembroke Street, Dublin 2. You can contact Japan Rugby 2019 at email@example.com or by writing to 4-1, Kasumigaokamachi, Shinjuku-ku, Tokyo, 160-0013, Japan.
If you are not happy with the way that RWC have used your information or address your rights, you have the right to make a complaint to the Irish Data Protection Commission by emailing firstname.lastname@example.org.
Changes to this Privacy Statement
We reserve the right to change our security and privacy policies at any time. Accordingly, we recommend that you check this page periodically in order to review our current policies.
Links to other world rugby websites, or other third party websites
The site may contain links to other websites whose privacy and information practices may be different to ours, including other World Rugby websites and/or third party websites. We are not responsible or liable for the content or privacy policies of websites other than this site. You should be aware of this when you leave the site and we encourage you to read and familiarise yourself with the privacy policies and/or notices on other websites you visit.
Copyright © Rugby World Cup Limited 2018. All Rights Reserved.