Tickets for Rugby World Cup 2027 matches are sold on the Rugby World Cup Official Ticketing Site.

Accessible seating can be purchased online with all other match tickets. For more information on how to make a booking (including companion card information) visit our FAQs page.

If you require further assistance with your accessible booking, you can contact the Rugby World Cup 2027 Customer Service team by using the contact us form on our website.

The Stadium is equipped with ramps and lifts, and accessible entry options are available at select gates. Accessible bathrooms are also available throughout the Stadium.

If you require assistance accessing your seat, please inform a customer service staff member. A more detailed Accessibility Guide will be released closer to the tournament.

Wheelchair services are available to assist fans to/from seats. Please approach a customer service staff member upon arrival for assistance.

A Changing Places facility is available at Level 1 Aisle 3.

Access to this facility requires the use of an MLAK key 24/7 or see a customer service staff member.

A Quiet / Sensory Room is a safe space for fans to go if they become overwhelmed during events. The Quiet Room is for anyone who needs to take a break from the sensory or social environment. Multiple groups can be in the room and use different spaces.

This space has been thoughtfully designed to provide those who enter with a calm and soothing environment.

The location for these rooms is:

• Level 1, Aisle 3
• Level 3, Aisle 31

Please ask a customer service staff member if you need help finding it.

The sunflower is a globally recognised symbol for non-visible disabilities, also known as hidden disabilities or invisible disabilities. Fans may choose to wear a lanyard throughout an event to discreetly identify to a customer service staff member that they may need extra help, time or guidance.

If you need additional assistance, please approach a customer service staff member who have a sunflower lanyard or pin.

There are multiple baby change facilities available within the stadium.

Baby Change/Parent Rooms are available on:

• Level 1 - Aisle 3
• Level 1 - Aisle 28

Baby changing facilities are also available within accessible bathrooms located throughout the stadium.

Docklands Stadium offers a non-denominational quiet spaces for prayer, meditation or other religious observations during events.

They are located:

• Level 1 - Aisle 3
• Level 3 - Aisle 17

Please ask a customer service staff member if you need help finding it.