• Smoking, including the use of e-cigarettes, is not permitted in the stadium.
• Fans must exit the stadium if they wish to smoke or vape – this includes e-cigarettes.
• Please ensure you retain your event ticket to scan out of the stadium (adjacent to your entry gate) and then re-enter through the turnstiles.

No, free wi-fi is not available at the stadium.

First aid facilities are located on Level 1, Eastern Grandstand (Bay 10) and Level 1, Western Grandstand (Bay 50). Contact Control.

Please speak to a customer service staff member on the day for assistance locating them.

Complimentary water stations are available throughout the stadium on all levels.

• Events will go ahead rain, hail or shine at Newcastle Stadium unless fan and player safety is at risk.
• Newcastle Stadium is partially covered depending on where your seat is. 
• We recommend all fans bring rain ponchos or coats if inclement weather is forecast, no matter where your seats may be.

Merchandise is available on event days only, at outlets throughout the stadium. Please ask a customer service team member on arrival for your closest outlet. Tournament Programmes will be available at select locations throughout the stadium.

• Newcastle Stadium is a cashless stadium. There are no ATMs in the stadium.
• Cash payments are not accepted anywhere within the stadium.

Please see a customer service staff member or security staff at the stadium to report anti-social behaviour.