Tickets for Rugby World Cup 2027 matches are sold on the Rugby World Cup Official Ticketing Site.

Accessible seating can be purchased online with all other match tickets. For more information on how to make a booking (including companion card information) visit our FAQs page.

If you require further assistance with your accessible booking, you can contact the Rugby World Cup 2027 Customer Service team by using the contact us form on our website.

The stadium is equipped with ramps and lifts, and accessible entry options are available at all gates. Accessible bathrooms are also available throughout the stadium.

If you require assistance accessing your seat, please inform a customer service staff member. A more detailed Accessibility Guide will be released closer to the tournament.

For select events, the stadium’s Accessibility Squad is available to support guests with mobility needs from stadium entry to their seats or designated areas.

A Changing Places facility is available for those with high support needs, including a shower and adult changing space.

Access to this facility requires the use of an MLAK key or see a customer service staff member for assistance.

A Quiet / Sensory Room is a safe space for people to go if they become overwhelmed during events. The Quiet Room is for anyone who needs to take a break from the sensory or social environment. Multiple groups can be in the room and use different spaces.

This space has been thoughtfully designed to provide those who enter with a calm and soothing environment.

The room is located near Gate K (near Aisle 127). Please ask a customer service staff member if you need help finding it.

Stadium Australia has dedicated parents' rooms on Level 2 East and Level 2 West, providing a private space for feeding and caring for young children.

Accessing the parents' rooms:

• From the main Level 1 concourse: Speak to a customer service staff member at the glass doors near Aisle 107 (East) or Aisle 131 (West) to access the Level 2 parents' rooms.
• From the grandstand: Make your way to Level 2 via the nearest escalator or lift, where a customer service staff member can direct you to, or provide access to, the parents' room.

Baby changing facilities are also available within accessible bathrooms located throughout the stadium.

The sunflower is a globally recognised symbol for non-visible disabilities, also known as hidden disabilities or invisible disabilities. Fans may choose to wear a lanyard throughout an event to discreetly identify to customer service staff member that they may need extra help, time or guidance.

Stadium Australia offers a non-denominational quiet space for prayer, meditation or other religious observations during events.

Please ask a customer service staff member if you need help finding it.